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cancellations + no-shows
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Below are our own spa's real numbers — Rejuv.
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These are Rejuv's real numbers — our own med-spa. We run SmartSpa on ourselves. Drag & drop your CSV below to see yours.
Acuity· Rejuv Skin Spa — Acuity export
Appointments
5,754
Date range
Jan 3 → May 29
Providers
3
Top service
Tox w/ Karen
The math · code-computed
Your schedule shows 1,015 cancelled or no-show appointments across 29.2 months of data. Your team already refilled 770 of them (76%) — that's real work, already in your books.
Your team already saved
$6,592 / month
770 × $250 ÷ 29.2 mo = $6,592
770 of 1,015 slots refilled (76%) · ~26 per month
SmartSpa catches the gap
$944$1,154 / month
245 × $250 × 4555% ÷ 29.2 mo = $944$1,154
245 of 1,015 stayed empty (24%) · ~8 per month
That's $11.3k $13.8k a year of additional revenue — 4555% of the gap your team can't get to.
Plus: SmartSpa automates the manual rebooking your front desk is doing now, and prevents some cancellations entirely with reminder cadence — neither counted above.
Status breakdown
  • Showed4,099
  • Cancelled998
  • Rescheduled640
  • No-show17
Top services
  • Tox w/ Karen4132
  • Tox + Filler w/ Karen576
  • Filler w/ Karen360
  • RF Micro Face106
  • Sculptra105
Show me how you read my columns
Start Time
End Time
Type
Calendar
Appointment Price
Date Scheduled
Date Rescheduled
Canceled
Date Canceled
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